Much has been written about globalisation, global firms, global strategy and global organisation. But until now, no one has looked at the plumbing of globalisation: how do teams of people from different time zones, cultures and languages work together to make things happen? Based on original research this shows what it takes to help global teams succeed, from three perspectives:
- Team members: how do you build trust and communicate effectively across cultures? We communicate more than ever, understand each other as little as ever.
- Team leader: leading a global team is extreme leadership. If you can lead a global team you can lead any team, and you build the skills of a 21st century leader: building networks of trust and influence and making things happen through people you may not control or even see.
- The firm: understand what it takes to set the team up for success: building the right talent; deciding the right structure; creating the right rhythms and routines.
Unlike most global books which assume globalisation is short hand for spreading western practice around the world, this book looks at team model from the west and beyond, from the largest to the smallest global firms across most industry sectors.